Privacy Policy

Effective Date: 18th April 2026
Business Name: Earth Horse Wellness

Earth Horse Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how your information is collected, used, and safeguarded when you visit this website or participate in our services, including children’s workshops.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Booking and enquiry details

For children’s workshops, we may also collect:

• Child’s name and age

• Parent/guardian name and contact details

• Emergency contact information

• Relevant medical information, allergies, or additional needs (only where necessary for safety and care)

• Authorised pick-up details

We may also collect non-personal information such as browser type and website usage data to improve our services.

2. Children’s Privacy

We take children’s privacy seriously. Personal information relating to children is only collected with the consent of a parent or guardian and is used solely for the purpose of safely delivering our workshops and services.

We do not knowingly collect personal information directly from children without parental consent.

3. How Your Information Is Used

Your information may be used to:

• Respond to enquiries

• Process bookings and manage attendance

• Ensure the safety and wellbeing of participants (including children)

• Communicate important information about workshops or services

• Send updates or newsletters (if you opt in)

• Improve our services and website

4. Photography & Media

All photographs taken during workshops involving children will be non-identifying. Images will not include children’s faces and will be captured in a way that protects each child’s privacy.

Parental/guardian consent will be obtained prior to any photography, and participation in photos is always optional.

5. Sharing of Information

We respect your privacy and will never sell or rent your personal information.

Your information may be shared with trusted third-party providers (such as booking systems, payment processors, or email services) only where necessary to operate the business.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no online system can be guaranteed as completely secure.

7. Cookies

This website may use cookies to improve your browsing experience. You can disable cookies through your browser settings if preferred.

8. Access and Updates

You may request access to or correction of your personal information at any time by contacting us.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on this website.

11. Contact

If you have any questions about this Privacy Policy or your personal information, please contact:
Earth Horse Wellness
info@earthhorsewellness.com.au